Christina was wonderful to work with!! She was very personable and answered all kinds of crazy questions I had. Her knowledge and advice were incredibly helpful when I was way too overwhelmed to make decisions.
Hi Veterans United Team,I wanted to share feedback regarding my experience with Hector Jacobo. Hector was amazing throughout the entire home-buying process and made everything so much easier. He took his time, kept me well-informed on key details, and always encouraged me to ask questions.Salute to Hector for his outstanding support—I would highly recommend working with him and Veterans United!Best regards,Gradis McHenry Jr.
Brad was terrific, following up on all aspects of the process, keeping us informed, and always accessible. If I could give Brad an "11" I would.
I cannot say enough good things about my experience working with Tory and Veterans United on my VA loan. From start to finish, she was absolutely terrific. She was incredibly knowledgeable, responsive, patient, and made what can be a stressful and complicated process feel so much easier.She took the time to answer all of my questions, explain everything clearly, and always made sure I knew what was happening and what to expect next. I especially appreciated how proactive she was and how quickly she responded whenever something came up. I always felt like she genuinely cared about getting us to the finish line and making sure we were taken care of.The VA loan process can feel overwhelming, but having someone as knowledgeable and dependable as her made all the difference. I would highly recommend her to anyone looking to purchase a home, especially fellow veterans or military families. She went above and beyond, and I am incredibly grateful for all of her help!
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Weiwei and the whole team was very helpful and understanding. They made the whole process more easier for us. They were always available to answer our questions and help us with our needs.
Christina and her team were fantastic handling our complicated credit situations.
They made us feel comfortable and confident all the way! Thanks!
Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.
Brad's professional service made my loan process efficient and effective from beginning to end. Even with unexpected seller changes, Brad kept my loan process on track. I would certainly recommend him and Veteran's United to any of my family and friends. Mahalo, Brad!
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The overall process went super smooth: from getting my quote to close there were little to no issues and the team helped me the entire way. Ryan truly helped me the entire way and I couldn’t ask for a better loan officer.
Our loan Officer Weiwei was AMAZING. Got our real-estate agents to actually keep in contact and kept us informed throughout the entire process. ANYTHING we had questions about she got to it IMMEDIATELY, I DONT KNOW HOW'D WE GO THROUGH THIS PROCESS WITHOUT HER. Shout out to Weiwei Doseo 🙌🏿🙌🏿 I'd recommend her to ANYONE going through the process of home buying.
As a first-time homebuyer, I couldn't have asked for a better team than Veterans United. They were always quick to respond, and Spencer was fantastic. His patience and dedication to helping us find the best rate made a world of difference. I would definitely recommend them to any Veteran looking to buy a home.
I did a lower interest Re-Fi and the only hi-cup was between the Title company and the loan company that serviced my PV System. My loan officer was great once again and kept me informed of my loan status.
Experience with underwriter was rough.
Ryan Ashburn and Carly Kanoa were amazing. They kept me up-to-date with how the process was going. They did everything they could to get me the best deal possible and ensure my all the paperwork was submitted. Ryan not only made sure I was informed on my current status but my Realtor as well. He definitely made the whole process seem smooth.
