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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,583 reviews
514 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,583 unfiltered reviews

Starting on Page 2 of 16,020. Return to Page 1

5 out of 5 Stars
headshot image of Alexandra Luechtefeld

Loan Officer: Alexandra Luechtefeld

NMLS# 2864694

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Process was very simple. Emmett Brandon communicated regularly to keep us updated.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

4.5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Photo submission from Robert G.

Brad, Julie and the rest of the team were superb. Everything was so easy for us. We were informed about everything. Well prepared, excellent communication and a real pleasure.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Chris was outstanding from the beginning. The service he provides is top tier and professional. Any questions or concerns, he was prompt at getting back to us. It was an easy process and we would recommend Chris and the Veterans United team to anyone looking for a great lender!

headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

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5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Jodi and her team were fantastic! This was my 2nd home purchase with Jodi and if I could afford it I'd do another with her.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

My experience with working with Zack was he went above and beyond to ensure my goals and must-haves were found and we secured the keys this week!! Even if he needed time away his team stepped right up and made the process smooth and timely. So Thankful to work with Zack!!!

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

4.5 out of 5 Stars

The mean I worked with made the process extremely easy and painless

headshot image of Thomas Hall

Senior Loan Officer: Thomas Hall

NMLS# 2466750

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

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5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

⭐⭐⭐⭐⭐I had a great experience working with David Kohnle at Veterans United Home Loans throughout the process of purchasing our home.As an active-duty military member, I really appreciated having someone who was knowledgeable, responsive, and willing to take the time to explain each step of the VA loan process.David was always approachable and patient with my questions, especially when it came to understanding closing costs, seller credits, and changes to our loan estimates. Rather than simply giving me an answer, he took the time to explain what was happening and help us understand our options.Buying a home can be stressful, especially while balancing military responsibilities, but David's professionalism and communication made the financing side much easier to navigate.I genuinely appreciate the effort he put into helping my wife and me through this process. I would absolutely recommend David to other service members, veterans, and anyone looking for a reliable loan officer.Thank you again, David!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

4 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Phenomenal team and attention to detail. They saved me money where they could and were forthright about everything.

headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

5 out of 5 Stars

I had an absolutely awesome team throughout my homebuying experience with Veterans United! My loan officer, Kevin Reichert, loan coordinator, Thomas Warren, and concierge, Julia Lubbering, were simply a cut above the rest. From the initial preapproval process all the way through closing, each of them demonstrated an exceptional level of professionalism, dedication, and genuine commitment to making sure I was supported every step of the way.Buying a home can be an exciting but sometimes stressful experience, especially when navigating the various requirements, paperwork, and deadlines involved in securing a mortgage. What stood out to me most about this team was their communication, responsiveness, and willingness to take the time to explain each step of the process. I never felt like I was just another loan application or a number in the system. They made me feel like a valued customer, and that made a tremendous difference.Kevin, Thomas, and Julia were always available to answer my questions, address concerns, and provide updates whenever needed. Their responses were prompt, thorough, and professional. More importantly, they were proactive in making sure I understood what was happening and what to expect next. That level of communication gave me confidence and peace of mind throughout the entire process.What I appreciated most was how well they worked together as a team. Each person had a specific role, but their collective effort made the entire experience feel seamless. Their attention to detail, customer service, and commitment to getting things done the right way truly set them apart.As someone who places a high value on professionalism, accountability, and teamwork, I can confidently say that Kevin, Thomas, and Julia exemplified all three. They are consummate professionals and outstanding representatives of Veterans United.I cannot thank them enough for making such an important milestone in my life a positive and memorable experience. If I ever find myself purchasing another home, there is absolutely no question that I would want this exact same team handling my loan.Veterans United, you have three exceptional individuals representing your organization. Take care of them because they certainly took care of me!I highly recommend Veterans United, and especially Kevin, Thomas, and Julia, to anyone looking for a home loan team that genuinely puts its customers first. **Five stars across the board!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars

Timely and important communications were resent throughout the 4 failed attemptsb be the sellers and the final success.

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

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