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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,671 reviews
492 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,671 unfiltered reviews

Starting on Page 35 of 16,023. Return to Page 1

4.5 out of 5 Stars

Tim and the whole team was terrific, it was the underwriting that was the difficult part

headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars

Charles worked so hard and diligently for me to have my first home. Doing all the paperwork and allowing me to have my first dream come true was above and beyond what I expected.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

I can’t say enough good things about Veterans United. Ken and his entire team made the process of buying my first home incredibly easy from start to finish. They were always there to answer questions, keep me informed, and help me through every step of the process.I’m incredibly grateful and thankful for everything they did to help make becoming a homeowner a reality. I truly appreciate Ken and his team and would absolutely recommend Veterans United to anyone looking to buy a home. I wouldn’t hesitate to use them again in the future.Thank you for helping me get into my first home!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Samantha, Kyle, Nacim, and Rubia this team was great from the beginning to end. You all answered my questions and were quick to responded to my calls, text and emails. Samantha was awesome and straightforward with the process. The babies love the gift....thank you!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Fantastic and easy

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars

Fast, quick, and responsive.. no other way to describe it! Less than 30 days from me reaching out initially until our cash out refinance was fully funded with cash in hand!! Highly recommend!

headshot image of Eric Harmon

Loan Officer: Eric Harmon

NMLS# 2825506

4.5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

4.5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

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5 out of 5 Stars

They made the process so smooth and easy kept you informed the whole way of the time. It was amazing and I appreciated everything that the whole team done to make the process so easy.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Erik Herman is phenomenal. This is the third home purchase I have had as him being my loan officer. He is truthful, down to earth and listens to what I have to say.

headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars

Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

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5 out of 5 Stars

Eric Perrigo did an EXCELLENT job by keeping all parties informed of loan steps from preapproval to closing! I highly recommend him!! I could NOT have asked for better communication. Thank you Eric!!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

4.5 out of 5 Stars
headshot image of Timothy Hixon

Loan Officer: Timothy Hixon

NMLS# 2791931

5 out of 5 Stars

Hannah from Veterans united is absolutely amazing, she's very helpful and always willing to help you get threw the home buy process i am very pleased with the outcome

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars
headshot image of Amanda Pitts

Loan Officer: Amanda Pitts

NMLS# 2774553

5 out of 5 Stars

I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Photo submission from Brett E.

Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer Team Lead: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

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