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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,593 reviews
507 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,593 unfiltered reviews

Starting on Page 14 of 16,020. Return to Page 1

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

I was very impressed with the veterans united team. They were knowledgeable,helpful and very friendly. We needed to be in a place before November 1, and we moved in October 30. Thank you for all your team members, a great big yahoo coming your way

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

My team was Amazing from start to close I didn't need to stress they were available, walked me through every step, Answered all my questions and showed the care and support that any good Veteran serving organization should be proud to do.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

Everyone at VU was spectacular. We were in our new home inside of a month and a week.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

Everyone was especially kind on the team. They helped me through the whole process.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Shelby and her team were very helpful with all of our questions as first time home buyers. They made us feel very confident in what they were doing and made the process simple and clear.

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

⭐⭐⭐⭐⭐We cannot say enough wonderful things about Jennifer Stewart, Dana Derrick, Garth Haugen, and the entire team! From beginning to end, our experience was absolutely amazing. They went above and beyond to make the entire process as smooth, stress-free, and seamless as possible.Jennifer was truly incredible! Her professionalism, knowledge, patience, communication, and genuine dedication made all the difference. She made sure that we felt supported, valued, informed, and genuinely cared for every step of the way. We never felt like we were just another transaction. We felt like we mattered, and that means more than words can express.A special thank-you to Dana, our loan coordinator, for her hard work, organization, communication, and attention to detail. Garth and the rest of the team also deserve so much recognition for everything they did behind the scenes to help make this such a wonderful experience.Every single person we worked with demonstrated exceptional professionalism, kindness, and a genuine commitment to making things happen. We always felt that we were in great hands, and their willingness to go above and beyond did not go unnoticed.It is rare to find a team that combines such incredible knowledge and expertise with genuine compassion and care for the people they serve. We are beyond grateful for each and every one of them.If you are looking for a loan officer and team who truly care, communicate, go the extra mile, and make you feel like a priority, look no further! We would 100% recommend Veterans United, Jennifer, Dana, Garth, and the entire team without hesitation. We would absolutely work with them again and encourage anyone looking for an outstanding lending experience to do the same!Thank you all for making such an important milestone in our lives such a positive and memorable experience. We are so grateful for everything you did for us. You are truly an exceptional team, and you deserve every bit of recognition and praise!Five stars are simply not enough!- Johnson

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars

The Veterans United team made this process very understandable. The personalized "To-Do" list on the was great for someone who is task oriented (me). The team was always available to answer questions and reached out frequently to keep me on track. I really appreciate Veterans United!

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

5 out of 5 Stars

I worked with Kevin Weatherspoon Jr who was the absolute best. He patiently guided me thru all the processes and steps involved in this process with total professionalism. Grateful!!

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

4.5 out of 5 Stars

Great experience, had very few questions, and received help along the way from start to finish. Well done.

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

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5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Dealing with VU was a pleasure. Everyone was so helpful and pleasant every day all the time!
And a big thanks to Andrew Struttman who was always knowledgeable and helpful! Thank u so much.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Overall, I had a positive experience with Veterans United throughout my home-buying process. Purchasing a home while relocating to another state and starting a new job came with its challenges, but the Veterans United team helped make the financing side of things manageable. I appreciated their assistance in navigating the VA loan process and getting everything across the finish line.While there were some stressful moments along the way, I was pleased with Veterans United overall and would recommend them to other veterans looking to purchase a home.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Want to thank Ken Ordyk for his great communication and strategy throughout the process. I believe he made it possible to get to the finish line and I appreciate his commitment to from start to finish

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

I had tried working with a different lender and months later they and denied me for a loan. I talked to Arlo at Veterans United and had a pre-approval completed in about 3 hours. Everything else through the process was just as smooth and we were able to close on our house early.

headshot image of Arlo Topping

Loan Officer: Arlo Topping

NMLS# 2798743

5 out of 5 Stars

I cannot thank Mike at Veterans United enough for helping me purchase my first home! As a first-time homeowner, I had plenty of questions, and they always made me feel comfortable asking them. Their patience, communication, and wonderful service made such a big milestone feel much less overwhelming.One thing I especially appreciated was how quickly they called whenever there was good news. Hearing their excitement and knowing they wanted to share those moments with me made the experience feel personal. I felt supported and informed throughout the process, and those calls gave me even more to look forward to.Mike, thank you for your hard work and for making my first homebuying experience so memorable. I am truly grateful to have had you in my corner and would wholeheartedly recommend you and Veterans United to anyone ready to buy a home!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

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