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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,707 reviews
428 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,707 unfiltered reviews

Starting on Page 72 of 16,024. Return to Page 1

5 out of 5 Stars

Justin was always available and incredibly helpful toward our questions and concerns. Him and Amy were very ready to get things moving and not allowing any paperwork to sit. They made it all a smooth transition and allowed for little stress to remain with us.We are very grateful for their help in this time!

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Dustin, Kaitlin, Colleen, and the whole team were great. Made the process very smooth, will definitely use them in the future.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Photo submission from Donald C.

Veterans United was my last chance to procur a loan for our home! I had exhausted all other avenues. Veterans United gives you all the tools necessary from the 1st call! From the concierge to the credit department to the loan officer and everyone in between, they helped my wife and I get to where we needed to ensure the process was smooth! Everyone we dealt with has also stated that they'll be with us even after we got through signing the loan and title! That doesn't happen with standard banks! We couldn't be happier with Veterans United and I will do my best to tell others about you every chance I get! THANK YOU!

headshot image of Britney McMurry

Loan Officer: Britney McMurry

NMLS# 1665781

5 out of 5 Stars

Stephen Erickson and the loan team that I had did a phenomenal job. They made this whole process stress free.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

Austin is, hands down, the best loan officer I have ever had, and after four home purchases, I'm not easily impressed. He was invested from day one and went the extra mile every single time we talked. I've worked with other loan officers, but none of them made the process feel quite like this.He checked in almost daily, and I'll admit those updates became a highlight of my week. Evenings, weekends, whenever I reached out, there he was. He's set a standard I don't think anyone else could match.I can't say enough good things about him. If you're starting a home search and want the best loan officer, Austin is your guy.Moving to a new place often results in finding new friends. He’s the type of human I want to be friends with. Kind, hardworking, and really invested in you.Once you work with him, you won't want anyone else. I already miss our daily check-ins.Thanks again, Austin.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Outstanding experience

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

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5 out of 5 Stars
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars

Brent and Nicky are awesome!!!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Thomas F.

First and foremost, Thank you all! Second, I'm glad it's over! At 55, this is my first home purchase. The first home I went under contract with was not so great, but I lay the blame on a shifty seller and an even shiftier seller's agent! Lesson learned. Regroup and got it done right the very next house with a new agent (Christi) I believe picked by Nicki & facilitated by Nicki & Rachel. In the end you all got me into the home I wanted so thank you!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars

Britney was amazing to work with! This was our 2nd time working with her on a home loan and it couldn't have went any smoother!-The Kazy's

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Andy was amazing! He helped us with all of our questions, all time of the days. We really appreciate all of his help and guidance towards our first home. Thank you Mr. Andy!

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4.5 out of 5 Stars
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

I was surprised at how available veteran's united was to answer my questions at most any hour. Thank you

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

4 out of 5 Stars

Great working with the Danielle, Kara, and the team.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

1.5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer Team Lead: Eric Hermann

NMLS# 128481

4.5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Photo submission from Michael L.

I didn't know how to start the process, but I saw the ad from Veterans United and I'm very glad that I chose them. I've bought houses before, but Veterans United made the process much easier. They did all the work necessary. They found the reality company, made sure that all of our ducks were in a row, and helped with every step and detail.

headshot image of Isaac Cater

Loan Officer: Isaac Cater

NMLS# 1939320

5 out of 5 Stars

I had quite a few hurdles to overcome but none of them were due to Veterans United...In fact, in the end, Veterans United was the one source assistance and guidance I could trust 🙏.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

Awesome team very responsive and easy to work with

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Jerry, Jeffrey and everyone else on the team were fantastic! Really made the home buying process super smooth and made everything make sense to me. It was my first time buying a home and they helped ease the nerves of it.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Every person that helped me, from credit repair to closing on my property, went well past a 10 rating. Whitney and Jaclyn were amazing to work with. They walked me through every step. They constantly checked on me and made the whole process easy and fun. Thank you so much!!!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4.5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

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