Veterans United absolutely is the worst ever. They are not veteran affiliated, nor do they back veterans. They are simply a bunch of incompetent fools trying to justify their existence. Their communication, professionalism and customer service is the worst in the business. No one should ever do business with this organization. It is no wonder their is a class action law suit against them. What a world class bunch of losers and out right horrible human beings. Don't fall for these con artist. I would rather deal with loan sharks in a back ally than deal with these morons.
Response from Veterans United
Hi Richard,
I'm sorry to hear your experience with Veterans United has left you feeling this strongly. I understand how frustrating it can be when communication and service fall short of your expectations, especially when you're trusting a company with something as important as home financing. Supporting Veterans is something I take seriously, and it's disappointing to hear we've left you with such a negative impression. I'd appreciate the opportunity to better understand what happened and discuss your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I had a great home-buying experience with Veterans United. Colin and his team were excellent to work with from start to finish. They were professional, helpful, and made the entire process smooth and stress-free. I really appreciated their communication, support, and willingness to help along the way. Buying a home can be overwhelming, but Colin and his team made it a great experience. I would highly recommend Veterans United to anyone looking to purchase a home. Thanks again to Colin and the entire team for making the process such a positive experience!

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Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
This is my second time working with Brian and his team. They make everything so easy to follow and understand. I appreciate the updates and reminders.
Working with Veterans United was an extremely smooth process. They kept me informed along the way, which allowed me to stay at ease. My entire team was constantly there for me to answer questions and handle. Any concerns that I had. I would highly recommend anyone to work with Veterans United to make it quick and easy home purchase.
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They were awesome and made sure to be of assistance in every area! They went above and beyond to help and to make the process as easy as possible; I couldn’t recommend them more!
In Christ,
Mikey
Casey and his team are the greatest always there to answer any questions and looking out for us all the way.
Mike Kane and his team are the best! If you're looking for a new home, call veterans United ask for Mike and I promise you will be glad you did! Very professional, knowledgeable and friendly people there to help with anything you need! Thank you Mike and your team for your hard work in helping me with my new home!

Billy and his team was great. Billy, D.K., Austin and Nicky were absolutely wonderful to deal with. And Kendra who got my loan going was excellent as well!!!! I would highly recommend any veteran to go through veterans united!
Whole process was made very easy.
Derek and his team did a great job. The local crew we felt were less than professional.



