Everyone is so friendly and helpful. The process was made smooth and easy. Not a single complaint from me
As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.
I'm not sure what I put into the is accounted fo
Response from Veterans United
Hey Terence,
It looks like your review was cut short but regardless, I'm sorry you're feeling uncertain about how your contributions were accounted for. I understand wanting clarity when it comes to your finances. I'd appreciate the chance to look into your concerns. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
My experience with Veteransunited has been wonderful.
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Words can't describe how quick, efficient, and professional everyone on the team was throughout the entire process. A special shoutout to Mark, who took my calls at all hours of the day and night to answer even my smallest questions, and to Lexi for providing the same outstanding level of support. I honestly couldn't have imagined this process going any better than it did. The entire experience exceeded my expectations, and I'm incredibly grateful for all of their help and dedication.
Brent Schultz was great to work with!
Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.
Everyone i worked with at Veterans United was very helpful.
Dalton is obviously in the position as he should be. If there were a higher position available, I would recommend his for a promotion. Kudos to Dalton.
Ashley, extremely gifted, and the perfect person for her position.
Josh Dugo was exceptionally efficient and kept everything we needed on track
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Everyone checked in with me regularly, and they encouraged me to ask questions. There was never a moment I was not feeling like I was being heard. Everyone was patient and respectful. I was nervous, seeing that I am a first timer. The process was smooth and painless!
IMHO, I would employ others to take advantage of this Company. I couldn't be more satisfied. It was like ordering a full meal from soup to nuts and walking away very satisfied. Thanks to all of you concerned.
Dennis Maxwell.
Danny, Alyssa, and the entire Veterans United team were very responsive and professional throughout our home buying process. I highly recommend their team!
Great service from a team of dedicated people. Didn’t feel like business with strangers but friends extending their help to us. I would highly recommend Alec and his team to anyone looking to use Veterans United.
