Very responsive and answered every question I had (even hypothetical ones).
Kelly Stephens was patient over the phone and explained what needed to be done when I did not want to upload my docs online to the Veterans United Home Loan site. She then contacted the attorney's office to request a hard copy of the signed closing docs to be sent to me through the US postal service - that were not provided to me at the day of the May 11, 2020 closing (and really should have been - as was done through my experience with other house closings in the past over my 23-yr, 7 mo. military active and civilian career, I had signed 2 copies at same time - one for me and for the other copy to stay for file of seller personnel)….It was a horrible closing experience through a "pandemic" - that was used by the builder attorney office as an excuse not to have any others attend the closing but office admin. and me, so a thank you here to Kelly! A hard copy was finally received at my new address on June 10.....
Great service and team
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Emmy Curry was an absolute professional.
Glad to have had her and her team working with me.
My team was always available and any time someone specific wasn't there was another to answer most of all my questions. By far the best experience I've ever had with buying a home. Glad to say Veterans United is my lender.
This company was a pleasure to work with and it was done very quickly!! For all the stuff going on especially the Covid-19 stuff. The process was very smooth.
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Dan Hopkins was amazing throughout the whole loan process and made it simple to understand. Definitely recommend Dan and his team to anyone going through the home buying process.
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Eric accommodated me at every level as a new home buyer. He was available, professional and knowledgeable. I had a very positive experience and would highly recommend Eric and his team.
Easy process. Great experience. Kelly was very professional and knowledgeable. She was responsive when needed and made the process easy. I appreciate her attention and detail. I highly recommend her to anyone when looking to purchase a home.
Whole process went smooth. Good job ladies and gents
Veterans United truly changed my life, and I am incredibly grateful to Andrew and his entire team. My journey had a few patches that needed ironing out, but what matters most to me is that they continued working toward the goal and ultimately helped make homeownership a reality for me.
As a Veteran, being able to purchase my new home means more than I can put into words. Thank you, Andrew and team, for counting me in, working through the challenges, and helping me reach this milestone. I will always be grateful. 🇺🇸🏡❤️
Ali and Ashley were really great during the home buying experience. Communication was great, and providing information and documents was very good. Questions were answered very fast and every step that was next was very clear.
Fastest closing, ever. Start to finish: 15 or fewer days. Appraisal: delivered in 8 days or less. I am more than satisfied with Eric and his team. Veterans United came in at the last minute and secured more than exceptional terms for my home loan. I've used VU in the past. I used them for my current loan, and I will continue to use them in the future. If any veteran ever asks me which lender to use, I would recommend Veterans United without hesitation.
