The process through veterans united made the process of buying our first home simple and guided us through every step.
Our first loan officer was terrible. So glad to get Josie . She was 👍
Response from Veterans United
I'm sorry your experience got off to a rough start, William, but I'm really glad Josie was able to turn things around for you! I appreciate you sharing your feedback and would welcome the chance to hear more about your initial experience. You can reach my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Debbie was very helpful and took very good care of us.
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Tyler and his team were fantastic to work with! They thoroughly explained the process, and were very responsive with any questions that I had.
Been through home purchasing a few times, but this was the first time doing it from out of state. Always a bit of a headache, likely 10x worse remotely. The group worked together to keep things on track insuring it went as smooth as possible.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
Yall were so helpful. Anytime I had a question, you were there to help.
It was a very smooth home loan experience.
I didn't even mind all the to do list!
Thanks guys. I really appreciate you.
As close as possible to having a local office to visit through this process. Very professional. Quick responses. Made it so much easier than we feared it would be!
No complaints 👌
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Experience first-hand why 383,969 homeowners give us a perfect score!
We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.
I felt significantly important and my case was a priority to be completed in a timely manner.
