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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,791 reviews
424 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,791 unfiltered reviews

Starting on Page 182 of 16,027. Return to Page 1

5 out of 5 Stars

Great and quick experience.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4 out of 5 Stars

Everything was great.just thought the closing costs were high.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Helped my family greatly no complaints.

headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Alec and his team did a fantastic job communicating with us throughout the process. Natasha was prompt and detailed on all of her communications to us. The entire loan process went about a smooth as we could’ve expected.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

Whole team at Veterans United was very communicative, helpful, and reassuring. My only request is to consider if your client is reaching out via email or text to keep it to text or email and ask before calling if a phone call is doable. For me, at least, email and text is easier because of my audio processing disability and full time work schedule.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Photo submission from Joshua B.

Just wanted to post this to say how grateful we were to have Jimmie Draper as our guy to help us through this process. He was always there to answer any questions we had even on days where he shouldn’t have been working. I’m pretty sure we had another person that we’d were suppose to work with after the initial process started but I honestly didn’t want to so I just kept going through Jimmie for everything lol as far as veterans United themselves, great company with great interest rates and wouldn’t have gone with anyone else. Thank you guys! Shoutout to Jimmie!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

This is my second time working with VU and again I’m very pleased on how smooth everything went .

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

4.5 out of 5 Stars

Everyone was Exceptional!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

0.5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Jason Bals was Great! Very knowledgeable and responsive!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

The best decision I made was going with you guys

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Fast and Professional! VU, specifically my loan officer Tansee, made sure I was fully aware of all requirements and made the process extremely smooth!

headshot image of Tansee Kramer

Loan Officer: Tansee Kramer

NMLS# 2736687

5 out of 5 Stars
Photo submission from Annette R.

Its been a year-long journey of many financial, credit, fraud realtors and medical issues that have caused us so many struggles to find a home. We were extremely blessed with Adam Craig and his team that guided us and never gave up on us. Thank you to bless us and giving our 5-year-old autistic son a yard to play in!

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

This is our first time buying a home and the experience as a whole is stressful but Veterans United provided is with such an amazing team! Felt like we weren’t just another family buying a home to them, we were their focus. If there was a bump in the road they smoothed it out quickly and got us to the next step! Thank you so much!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Worked quick and kept us well informed. Very professional and satisfied with the process and outcome.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Prompt, paperwork was simple, great to work with

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

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5 out of 5 Stars

Ashley and her team were amazing, very responsive and even answered me on a weekend.

headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars

Brad and Julie both were very helpful. Any question I had was answered promptly. I definitely would recommend Veterans United to my friends

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Rodney L.

This is my fourth home purchase, and many more refinances. This experience by far has been the best. Low stress, and with a team at Veterans United, there was always someone to touch base with when we had questions. Bravo Zulu !!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Matthew and his crew were great and flexible it was a great experience

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Maldonado and his team where more than amazing

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

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