This was my first home at 50yrs old. Veterans United worked with me literally a year to make sure I got exactly the mortgage I was looking for, to the absolute best result!
Jordan is up front, honest, communicates , follows up and best of all is there with you at the finish and every step of the way.
Kyle is professional, honest, steadfast, and also with you every step of the way.
Andrea was great followed up when the finish line is right there to keep you on track to complete on time and assist when needed.
Highly recommend this bunch of you are a seasoned home buyer or a first time buyer. The team at VA United they got you.
J. Potts-Thomason USMC 1ST MAR DIV. 1833
Michael and Tiffany where amazing to work with and patient with us being first time home buyers.
I worked with Joel, and when I say he is an exceptional person to work with, that is an understatement. Him and his team have given me the best home buying experience I could have asked for. They stuck with me for 3years, yes it took me 3 yrs to find the right home and they stuck by my side, they were the real deal. When it came to the processing of all the paperwork they were also very thorough on how it all worked and ultimately got me into my little dream home. I’m thankful for Veterans United. I’m even more thankful Joel and his team!! Great job guys!!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
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I could not have asked for better than Amanda Laws and her team! They took very good care of me and made my first home buying experience extremely stress-free. Just follow the To-Do List on their website and they will do the rest. Literally can not be any easier than they made it.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Ellis had excellent customer service and highly knowledgeable in his area of service. Curtis was very kind and informative. Both very punctual is sending and reviewing documents. Highly recommend. Open to public loans not limited to veterans. Would use their services again indefinitely
Spencer and his team were wonderful. Spencer was so helpful and friendly. If I buy another house in the future I'd want him to be my agent.
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The process was made so easy for this old man. The team was professional and compassionate. Highly recommend them for anyone.
Tanner L. was my loan officer. He was ready for every phone call I had, and very forth coming with information.Abbie W. was my concierge. She was so patient with me if I didn’t respond to an email quickly, and she was so helpful through the process of what needed to be set up.Bri J. was my loan coordinator. This woman was amazing! I could not have asked for a better, kinder, more efficient coordinator to work with. She was relatable and very on top of things. I appreciate her so very much.Dominic E. was my fill in loan coordinator when Bri was out. He was so kind and very helpful when I had a moment of angst. He had all the reassuring info I needed in that moment and was very helpful for the short time he was filling in.I think those were all the people I spoke with regularly, but I know there are more to the team, and I believe this was a really great experience.
AMAZING EXPERIENCE!!!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
The team was great to work with again. Both Daniel and Wendy stayed on top of all the communication.
