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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,785 reviews
423 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,785 unfiltered reviews

Starting on Page 167 of 16,027. Return to Page 1

5 out of 5 Stars

I really loved my team! They made it a very smooth process.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

Everyone was very helpful and informative! The process couldn’t have been easier for a first time home buyer!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars

I am grateful. I would recommend VU to other veterans.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars
Photo submission from Kimberly S.

Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars

3 or 4 questions and proofs at a time....time and time again. Frustrating, aggravating.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars

The team was great; they made this process seamless.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars

This was my first home buying experience, but I cannot say enough about Mrs. Whitney. She was professional, patient (I had alot of questions), knowledgeable, and responded quickly during all times of the day.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

They were quick and provided exceptional customer service.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Photo submission from Charles G.

Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer Team Lead: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4.5 out of 5 Stars

no ccmment

headshot image of Moya Brown

Loan Officer Team Lead: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Spencer and the team that helped me with getting my new home was amazing. I greatly appreciated all they did.

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

Ready to see for yourself?

Experience first-hand why 384,116 homeowners give us a perfect score!

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5 out of 5 Stars

Aaron Esterle and the entire team were wonderful from first contact through closing and beyond. They organized everything and checked in thoughtfully along the way. This team brought humanity to the process, something that is missing in many walks of life these days. I could not have asked for a better experience. Well done!

headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars

Made the process super smooth and simple

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

I have bought 2 homes in my life, 1 while serving and the other while retired. And both through Veterans United. They make things alot easier for those who live on the go.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Daryl T.

We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

4.5 out of 5 Stars
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

I have worked with the Veterans United team several times throughout the past 15 years- the teams consistently deliver on time and ahead of schedule during my last closing. They are the only lender I will work with, because the service is exceptional and communication is on point- every time!

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

My home buying experience with veterans united was really pretty simple our loan officer kapil and his team were on top of anything that arose

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

2nd home buying experience with VU and it keeps getting better each time!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

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