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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,591 reviews
506 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,591 unfiltered reviews

Starting on Page 12 of 16,020. Return to Page 1

5 out of 5 Stars

The VU team was very helpful always reaching out and helping me stay on top of my tasks to get closed as soon as possible and were very flexible. My schedule made things a little difficult for the team to reach me but as soon as I could respond to them they were always there to help me out.

headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars

Our VA team was outstanding. Everyone was so kind, knowledge, efficient, and more than helpful. Because of this amazing team the whole process was less stressful and easier to navigate.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Kyle is very professional, polite and calm through the whole loan process. Even when I had issues from my side, he was never frustrated, just an honest broker of information.
10 out of 10, I will recommend Kyle and his team everytime I discuss the home buying process.

headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Entire process was very easy Shane made the whole thing pleasurable

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

I am so blessed to be in touch with this beautiful people!! They made my dreams a reality and didn’t let me settle for less!! Amazing team Mary and Madi along with my real estate Jeremiah did me justice!!!!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4.5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

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5 out of 5 Stars
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

This is the 6th home purchase my husband and I have made over the past 40+ years in California and Iowa. The process was by far the easiest and most supported we have ever felt. Everyone we interacted with was very professional and helpful throughout the entire process. I felt there was a team including everyone from Veterans Home Loan representatives, title company representatives and the real estate agent. I would have no problem recommending Veterans Home Loan. A special shout out to Mike Wilson. Thank you for a smooth home buying experience.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Great and super easy to work with

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

The whole team at Veterans United made it so easy for me to purchase my home. Thank you everyone.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

3.5 out of 5 Stars

Yes and this is my personal issues:
1. We dealt with far too many "experts"...so it became challenging to say the least...depending on who we spoke with what was being asked of us.
2. Too many requests for information...it was never laid out what kind of information we would be required to provide...and it (information requirements) kept changing depending on who we spoke to

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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Experience first-hand why 383,954 homeowners give us a perfect score!

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5 out of 5 Stars

Steve Schuh and his team were amazing! Kept us informed throughout the entire process. We would highly recommend them in the future.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

Great team to work with and made the process smooth as could have been asked for. Highly recommend.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars

Jacob and his team were excellent and answered all worker had through the process

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

As a veteran, buying a house is a major milestone, and working with Veterans United Loans made all the difference. Their team doesn't just know the mortgage process—they genuinely understand the specific needs of fellow veterans and the ins and outs of the VA loan process. They worked with incredible dedication, got everything completed in a remarkably short amount of time, and delivered outstanding service every step of the way. I truly appreciate their hard work and highly recommend them to any service member looking to buy a home!

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Taylor and the entire team was outstanding, I honestly can not say enough good things about them. Taylor is 100, not just 10. She made it all happen and explained everything I didn’t understand with a very calm demeanor. Bravo Veterans United!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

I don't think a single company cares more about getting you where you want to be. If you have dreams, aspirations and the motivation to make something happen, trust them to take care of the rest!

headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

Thank you Veterans United for assisting me with buying my home. You guys were amazing and I would highly recommend you to any veteran that's looking to purchase a home.

headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

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